Coasters after Dark

[untalented893]

Just a quick question about coasters after dark this Friday. Do you need to be in the park before it closes to the GP? I remember many years ago when I had a season pass the event said to be in the park at least 1 hour before park close. I don't see anything mentioning that on the event page on the website, but would hate to make a late night trip out there to get turned away at the gates. Does anyone have past experience with this?

[tribar]

I think you still have to be there an hour before the park closes. Don't take my word on that though

[Galvan]

You will need to be in the park at least 1 hour prior to closing. I would make it to the park early as possible.

[aesthyrian]

The park does not allow re-entry during the last hour of operation. Like any normal day, if they close at 9, you have to be in the park by 8, unless you had not entered the park yet. So if you just want to be there for CAD, then you can get into the park anytime before close, as long as you have not had you ticket/pass scanned yet that day.

I did this once. Not worth it. At all. Just my 2 cents.

[Carlo]

I believe the no re-entry rule is not in force this year. All the signs that said No re-entry one hours prior to park close have been removed.

[aesthyrian]

I hadn't notice that, thanks for the update. Very cool of them to do that, I'm quite surprised.

[coasterlove]

I would like to do this one year just because I really love riding coasters at night and it can be hard at SFGAm because they usually close not long after the sun has completely set and is completely dark. So generally, you might be able to get on one, maybe two night rides. It always seem that the days they do it never work for me. One day though...

[stockboy300]

That was the best CAD! in a long time. The only long line was of course Goliath.
Even caught a couple of rerides on V2 and Batman. I think Goliath was over 2hr.

[RBull4life]

^^ I agree. Everyone was at Goliath, which left just about everything else wide open.

Sent from my SAMSUNG-SGH-I337 using Tapatalk

[untalented893]

I agree, it was a very good coasters after dark. Though, the park closed the line to Goliath at 10:30 even though all the signs out front of the rides said the lines may close up to 60 minutes before. That put a damper on my whole night. I can't believe they lied to the park guests like that. I went to guest relations and they did not give a crap and did nothing to try and make the situation better. It put a sour note on the whole night.

[tribar]

I agree, it was a very good coasters after dark. Though, the park closed the line to Goliath at 10:30 even though all the signs out front of the rides said the lines may close up to 60 minutes before. That put a damper on my whole night. I can't believe they lied to the park guests like that. I went to guest relations and they did not give a crap and did nothing to try and make the situation better. It put a sour note on the whole night.

What would you like them to do? It's their ride, they can close it when they like. I'm sure they don't want their employees there to 1 in the morning

[untalented893]

What would you like them to do? It's their ride, they can close it when they like. I'm sure they don't want their employees there to 1 in the morning

I'd like them to follow through on what they advertise. Not sure why you'd think they can get away with it because it's Six Flags. Any other business this would be unacceptable

[stockboy300]

For the first time ever for me got last ride of the night on Bull
!

[Chitown]

What would you like them to do? It's their ride, they can close it when they like. I'm sure they don't want their employees there to 1 in the morning

I'd like them to follow through on what they advertise. Not sure why you'd think they can get away with it because it's Six Flags. Any other business this would be unacceptable

It's called "subject to change without notice".

[anewman35]

I agree, it was a very good coasters after dark. Though, the park closed the line to Goliath at 10:30 even though all the signs out front of the rides said the lines may close up to 60 minutes before. That put a damper on my whole night. I can't believe they lied to the park guests like that. I went to guest relations and they did not give a crap and did nothing to try and make the situation better. It put a sour note on the whole night.

Did you buy your season pass specifically so you could get in line for Goliath after 10:30? If you didn't, then you really didn't lose out on anything you were actually entitled to. It's obvious and understandable why they would close the Goliath line early, and complaining about it just makes you come across as whiny and entitled.

[untalented893]

It's called "subject to change without notice".

Firstly, that disclaimer was not printed anywhere. Second, I'm not sure why you guys are defending Six Flags so much. Have we just become accustomed to such crappy customer service? I can understand why they were closing the lines early, but if you say something (especially in writing) it is poor business practice to change it. I did not buy a season pass for this event specifically, but the factor that pushed me to purchase one was the perks that came with it. The most frustrating part is that guest relations did absolutely nothing to try and resolve the issue. As far as coming off as whiny and entitled, shouldn't I feel entitled to something that was promised? I planned enough time to get in line at 10:40 so I could get a ride on Goliath, wouldn't you be frustrated when you specifically planned around what they were advertising? In the grand scheme of things a half hour and a missed ride doesn't really matter that much. The part that frustrates me is that Six Flags is just so willing to go back on what they advertise.

[aesthyrian]

What would you like them to do? It's their ride, they can close it when they like. I'm sure they don't want their employees there to 1 in the morning

I'd like them to follow through on what they advertise. Not sure why you'd think they can get away with it because it's Six Flags. Any other business this would be unacceptable

You're right. They are a giant corporation, they can afford to give you a few exit passes and free drink tickets like they have done for me when I was in a similar situation. I appreciated that very much, and it showed me that they do care about my patronage.

SFGAM fanboys need to remember, not everyone lives 10 mins, or even a hour away. Some people come several hours and they should be able to rely on the parks advertised hours, an exception obviously is bad weather which Six Flags is not responsible for. Plus, this is an event that is advertised as a special thing for season pass holders, kind of an appreciation of sorts.

Reminds me of 2 years ago when the park was so busy that Six Flags saw dollar signs and they extended the park hours an extra hour for that day, thus pushing CAD back even further and encouraging more non-season pass holder crowds to just linger around and slow down the midway like they do. This was bullshit in every way imaginable. They did it just to squeeze a few extra $$ out of everyone. Remember, some people have a 3 hour drive home and that extra hour can really make things difficult for someone who planned their long trip out. If they did that on a normal operating day that would be fine, but when they have an event that is planned for months to start at a specific time when the park is advertised to close, they can't be doing this stuff and expect everyone to just go "oh gee, oh well, more flags, more fun".

And yeah, if Six Flags doesn't want to pay their employee's until 1am, then don't host events you aren't capable of. I don't see how that makes their customers happy? But I understand its more about shareholder profit than happy customers, and every overpriced food item you sell is more $$$$$.

But that doesn't matter, some people are just Six Flags apologist's. You know, you can love the park but still hold them up to the standards that they set for themselves. We are consumers, unless we voice our opinions and what we want, then we just have to be happy with what corporate chooses for us. Like charging $5 for Hurricane Harbor. Endless nickle and diming. It doesn't affect me because I have never gone to HH, and have no interest to, but that doesn't make me apathetic to how it affects others and how it is unnecessary. I'm sure they could have cut spending elsewhere, like maybe bonuses, or other unnecessary administrative cost. I'm all for ugly and stupid ads on stuff if it bring in revenue and keeps them from constantly increasing prices, but that's me.

Some of these things may be ok for some of you, but I think most want better.I think we all deserve at least what we are told/expected to get, like CAD with Goliath closing no earlier than 60 min before closing.

This is a "passholder perk" after all. Something that a passholder IS entitled to. That may have been missed by some? So yeah, passholders are entitled to it.

The way some people acted toward your comment makes me think that they must work for SFGAM PR, otherwise I just don't understand that viewpoint. Really, your comment wasn't out of line or unfairly attacking SFGAM at all.

[DeathbyDinn]

This is a "passholder perk" after all. Something that a passholder IS entitled to. That may have been missed by some? So yeah, passholders are entitled to it.

I agree that they should have communicated the closing time of Goliath better, but that kind of attitude makes you, the website, and enthusiasts look bad. How about instead of complaining that you were entitled to ride Goliath, we enjoy the fact that the park kept many rides open three hours just for season pass holders. Maybe next year the park should just stop offering any benefits so people won't have things like CAD to complain about. /endrant

[untalented893]

First, thanks aesthyrian. I'm glad to see I'm not the only one who understands how businesses typically operate and understanding why I am frustrated.

Maybe next year the park should just stop offering any benefits so people won't have things like CAD to complain about. /endrant

Second, if they can't stick to what they advertise then yes, I would rather them not host the event next year. It seriously put a sour note on my whole night. If the event were not to of happened I wouldn't have gotten my hopes up and I'd have a great night all the way through. Do not tell guests something unless you can follow through. I don't think it makes anyone look bad other than Six Flags for not following common business practices. I hope that the higher ups at Six Flags do see this thread, maybe they'll get a better understanding of how not to frustrate your "most valued" customers, season pass holders.

[Chitown]

I am being nice about this. So I will say, you are making a mountain out of a mole hill. You paid a flat fee for a pass that gets you in all season long. That is what the pass gets you. Any bonus is just that, a bonus. It is NOT an entitlement. Suck it up and just enjoy the CAD event on the other coasters if you couldn't get on Goliath.

You went to GR expecting exit passes and you were denied. Simple as that and now you are pissed about it.

[untalented893]

You went to GR expecting exit passes and you were denied. Simple as that and now you are pissed about it.

I never said that I was expecting exit passes, did I? My complaint is that the ride was closed earlier than advertised. The part that makes me complain about it on this board is the fact that guest relations basically said "too bad." Go to just about any other business and they will try to remedy any complaint. Six Flags did nothing.

[Chitown]

So instead of "too bad", what were you expecting them to do?

[Splitcart]

Did you actually read the signs, or did you just skim them? I'm almost positive that they said that, "rides may close to the general public 1 hour before the scheduled closing time". Which fits perfectly with what I saw, they were checking season passes for rides before 9 o'clock.

Maybe next time try to actually read what you are going to complain about, before spending paragraphs upon paragraphs in an entitled rant?

Edit: Also, 'closed earlier than advertised'? The event was scheduled until midnight, if you want to enter what basically everyone knew was a nearly 120 minute line (due to the sign posted out front that, every time I walked past, said 120 minutes), maybe you should try to get there more than 80 minutes in advance. They advertised midnight, not 12:40.

[Chitown]

First post from splitcart FTW!!!!!!

[untalented893]

Maybe next time try to actually read what you are going to complain about, before spending paragraphs upon paragraphs in an entitled rant?

I could give the same advise to you. Read my post. The signs said that the lines may close 60 minutes prior to the end of Coasters After Dark. The line for Goliath closed at 10:30 which was an hour and a half.

So instead of "too bad", what were you expecting them to do?

I was expecting them to remedy the situation in some way. I'm not in customer service so it is not my job to come up with ways to remedy situations. I do however know that empathy is the number one rule to customer service and I got none. A couple of ideas are a free meal, a free sports bottle or popcorn container since they know I'm a season pass holder. Hell even a coupon for 50% off go-karts. ANYTHING AT ALL just to show they are trying and care about the customer. Saying or having the "too bad" attitude shows you don't give a crap about me.


Everyone seems to think that I'm getting all pissy about the ride closing 30 minutes early. Yes, that's frustrating, but it's not what my rant is about. My rant is the complete lack of caring on the part of Six Flags to their more loyal customers.