At revolution on Sunday 10-22 the ride OP had me go to the measuring stick to make sure I was not too tall for the ride it's the first time this happened I was let on the ride, I was on this ride 100 times without checking. I had no issue on Saturday got right on.
Also when I was on raging bull there was a small child with a wrist band that said he was was over 48" but they still had to release the the lap bars to measure him and still let him on.
I thought if you got a wristband it's no questioning what so ever, I could be wrong but I thought that is how it works, and to that 48' raging bull requires 54' so that's why he got checked.
It's at the ride ops discretion...last year my son was measured and got the wrist band. We rode all rides with no issue, until we tried to ride RB again at the end of the day. The ride op pulled him and measured him...then made him remove his shoes and socks. Since he came in about 1/4" under 54"...they cut off his wrist band! So I had a crying child, and nearly got kicked out of the park for getting into it with the ride op. In the end Six Flags did nothing for me. We have no issues this year, as my son had a growth spurt over the summer...still steams me though.
^ If that is the full story, the Bull ride ops were definitely wrong. Shoes are not to be removed unless they are high heels or platform shoes that add considerable height. Also, wristbands are not to be removed unless the child is an inch or more under the height stated on the wristband.
^ I think it's wrong to ask a guest to remove their shoes to measure them unless like you said he was wearing one of those shoes, you are supposed to wear shoes at all times in the park, that makes that operator look like a jacka$$. If it was me I would have gotton the ride ops name and go back to guest relation as to why they gave him a wristband only to have it cut off.
They claimed it was the shoes...but they were normal sneaks...not platforms or heelies, nothing like that. He is short for his age, and looks young so I have a feeling that's why he was singled out. It (and my temper) escalated from there. I did go to the front office and complained...they agreed he shouldn't have had the wrist band taken away, but nothing was done and I wasn't offered any compensation.
I filled out the form, but never heard from them again. After a while, I just chalked it up to a ride op having a bad day, playing it TOO safe, etc...
Yes...we had been on all of them with no issue, other than having to show the op on S:UF his wrist band. When we got back to RB it was a different ride op than before. Like I said...water under the bridge. But back to the OP's question...Six Flags admin told us that the Ride Ops have the final say as to what they feel is "safe" (but agreed that the ride op may have been overzealous)...
The only reason to measure without shoes is if the rider is going to ride without them. They were wrong to do that. However, wristband or not the discretion does belong to the operator.
-Remember there's nothing but air beneath the chair.
At the Cedar Point either parents were giving their kids platform shoes, or the people in Park Operations were idiots. There were many times when kids would come up to Ripcord or Skyscraper with a wristband, yet when I would measure them they were be clearly under by an inch or more. And it wasn't our height sticks because we checked them. Our policy was that they were able to be measured in their shoes whether they were riding in them or not. Once we had a family come by Skyscraper every night for a week and they would stir shit up and be like "hey look, my daughter got another wrist band from Park Op today let us ride"! It was surely interesting.