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5/11
43 posts
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Last edited by tsalas08 on June 1st, 2008, 9:26 pm, edited 1 time in total.
If you feel upset, you have every right to write a letter to cooperate headquarters. That's why I suggest you do if you feel the park was in the wrong. No matter how anyone else might feel that replies to this, whether people tell you to push this further or drop it completely, it's all about how *you* personally feel. If you thought what happened today was awful, I would suggest you write a letter to cooperate. If you aren't that upset about it, then don't. It's all about what *you* think and how *you* feel.
Just my 2 cents.  FYI, I posted about my experience today over at http://www.sfgamworld.com/forum/viewtopic.php?t=8888 Since I'm such a nice guy  , here's SF's snail mail address just in case you decide to write to them.Six Flags Corporate Offices 1540 Broadway New York, NY 10036 Last edited by Cryptkeeper on May 11th, 2008, 4:38 pm, edited 2 times in total.
yeah i went there today too, but we got there at 12 then we find out it was closed i was really pissed off. I don't even see why they closed it, it was not raining it was a bit windy. we drove all the way out there and didn't get to ride anything.
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Last edited by tsalas08 on May 19th, 2008, 12:04 am, edited 1 time in total.
It sounds like it was not a fun time...however, if I were you I would omit the gas part, particularly because it would have still cost $36 if you were at the park the entire day versus 2 hours. I know that may sound "harsh" but that's what I think...
Secondly...I don't think it's necessary to have the ASSURED in caps either. It's only one word, but it just doesn't seem to fit in. There are also many factors the park considers when they close early and while you may think that weather was the main reason, it could have been due to number of guests and what not. But I do agree with the compensation, especially when you're a season pass holder, but I guess I would take the tickets and give them to someone else even though it doesn't benefit me very much. There's just my 2 cents on the matter.
Hi All,
I recently wrote a letter to Mark Shapiro and directly through the park about the season pass renewal nuisance. I received a call and $20 in food vouchers from a Supervisor named Gretchen. I think if you explain in a calm and meaningful way that you feel you were treated unfairly, they certainly respond quite quickly (for a large corporation and a large volume public venue.) Although weather isn't really something they can be responsible for, there are two factors they consider on a bad weather day: One is at what point does spending per guest fall below daily labor average. (Shouldn't matter at this time of year when volume is traditionally low, and staffing is higher because of training) But the second: The insurance industry is almost overwhelming carnival operators with new regulations and revokations. This is where we all pay for the insurance companies liabilities and risks in places like New Orleans, etc. They are more reluctant to stay open even in moderately inclement weather for fear of potential injury. (There are a lot of clumsy and litigious people out there!) That's where Shakespear said it best; "First, we kill all the lawyers."
She told me that they will not do so, and compared the park closing to an airline delay due to weather. <---Did they really say this? LOL! How insulting. It's also comparing apples and oranges as airlines are delayed because of weather. AFAIK, they do NOT cancel flights if only 25% of the flight is booked.
However, SFGAm closed because hardly anyone was there. The fact that it was mother's day, PLUS, light rain, resulted is the reason so few people showing up, but in the end, just like any other time this park has closed early in the past when I've been there, is not because it's raining, but is instead because so few guests are there. Nice letter, btw.
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Last edited by tsalas08 on June 1st, 2008, 9:40 pm, edited 1 time in total.
You'll have to let us know what their response is.
At least you got in the gates! We were allowed entry into the parking lot without even a mention of an early close, yet denied when we walked up to the gates. Rides running, and we had a good 20min or so of ride time left. They're going to love hearing from me!
oh BTW- they were doing remodeling on the on-ride photo station for superman(future B:TDK photo station?)
the gate was up and they had a ladder and some painting stuff. I also noticed that no more track pieces remained outside for TDK and that they had much more scenery done on the inside!
They did this one day early season as couple years ago. As a season passholder I took the free passes and sold them. That would help pay for your gas.
"Heavily medicated for your safety"
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Last edited by tsalas08 on June 1st, 2008, 9:41 pm, edited 1 time in total.
You should read the back of your pass.
I know how you feel. But honestly, it was your choice to drive up there with how the weather looked. You could have done otherwise. I also could have done otherwise. I was going to call the park, but I figured that they were going to say exactly what they said to you. Ahh...
I was pretty pissed when they first said they were closing at noon. My first thought was, "What a waste of gas!" But honestly, it wasn't really a waste... It was our decision to take the risk. We had some fun at Six Flags and also went to the Mills... so it was decent, I'd say. Riding Bull 7 times in a half hour made me feel better about it.
WE called the park, and 40 mins before they closed, they told us that they were closing at 5pm, not noon! Also, if what you say is true, then anytime it rains THE FIRST HOUR the park is open, they MIGHT close the park around noon because it rained the first hour? Is that the new SF rain policy? I repeat this again - the closure had NOTHING to do w/ the rain, but EVERYTHING to do w/ the attendance. Lack of attendance shouldn't be *MY* problem, but SF made it *my* problem today by closing at noon. This park just keeps getting worse, and worse, and worse.
Trust me, I'm pretty pissed about it too. I'm disappointed in them for making such a careless choice. I bet even more people would have come because the rain let up and it clearedup. They didn't bother to even give it a chance and see how things turn out... It would have been a really awesome day if they weren't so stupid. I'm really trying not to be pessimistic about it though... but it was rather disappointing.
I could not believe they would not give the park a chance. One employee said it was supposed to start raining harder at 12. Is that what all the employees thought?! Did they base their decision off of that? If so, they are pretty much idiots, because the weather is not always predictable.
Doesn't it say that the park can close/change hours without notice? Perhaps 40 minutes prior to arriving, they planned a 5pm closing (which would have been accurate information at the time of the call) and then the park decided that at a different moment in time with the amount of guests or weather or for whatever reason, they decided to pull the plug at noon. As someone else said above me...that's the risk you take...technically the park can decide to shut the gates 2 minutes after park open without any prior notice. Sure it would upset many people, but it's in writing all over the place and I know for a fact it's on the back of the season pass and the ticket stubs.
And what about the people who haven't bought their tickets yet?
Go Bulls!
Dave - SFGAmWorld Webmaster
What about a baseball game? Game gets into the first inning, it rains, they call the game. Now you know often times the park isn't packed in the first inning and lots of people show up later on. Now someone might have called the ballpark in the first inning and the game was still going, they leave and drive an hour to the ball park only to find that the game was called. Happens all the time. And you guys can say that this was because there was low attendance, but the fact remains that the weather was crappy (light rain, winds out of the north at 29mph gusting to 39 at 11:50) so no matter how much you guys whine and say it was because of low attendance, they can blame the weather and get off scotch free.
Edit:
They didn't buy anything so what right do they have to complain? I know this sounds bad but they don't have any sort of contract with the park that it must be open when they get there. And besides, I'm sure 99% of the people out there today who would have gone to the park to find it closed would have just shrugged it off and blamed it on the weather, although I'm sure they were pissed they were out of the gas money. Oh and nobody is holding a gun to your head saying you must go to the park, they made the choice to go.
What right do they have to complain? If they drive to Great America and planned to buy a ticket during hours Great America said they would be open. They have every right to do complain as much as they want.
Since when don't you have the right to complain? It's easy for the people who didn't get screwed out of their time and money today, to stick up for Great America. Had you been there though, most of you would be singing a different tune. I expect that though, this is a Great America fan site...and most people here (maybe not Bob O) are here because they love Great America. Some will go to great lengths to defend the park, regardless of the situation. Go Bulls!
Dave - SFGAmWorld Webmaster
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Last edited by tsalas08 on June 1st, 2008, 9:45 pm, edited 1 time in total.
I feel bad for all of you who went to the park and had to leave at noon.
However: thinking the park owes you gas money is about as ludicrous as it gets. You took a risk by going today. Alot of you know that mother's day is notorious for being dead at the park. Add the crappy weather and you are on your own if you decided to venture out there. Feel bad for you? YES,,,,,, Does the park owe you? NO I finally retired the Sarah Palin signature because she is now 100% irrelevant.
Here are some facts: It was NOT raining at Great America at 11:50am. You can look at your radar, your logs, whatever, but having been there at that time, I, along with Dave, and others that I was there with, can confirm it was not raining at that time. First, just wanted to get that out of way, since we're talking facts. Also, the light rain was just that, light rain. NO RIDES were closed due to rain or winds except Giant Drop. I've been at the park when rides are closed for hours because of lightning, thunder, etc., but they re-opened. The weather was NOT crappy. Crappy is a downpour, heavy showers, thunder, lightning, etc. etc. This was not that. By doing what they did today, they are setting a presendence that is stating that if it rains, LIGHT RAINS, the first hour the park is open, they will close. Of course, that's *NOT* what they really mean. They just mean if no one shows up, screw the people who did, we're not making money, so we're closing up shop. The only reason they closed the park today is because of low attendance, and of course they can and will blame it on the weather. It doesn't make it right. No one was saying SF didn't have the right to do this. Of course they did - read the back of your pass! But was it a dumb ass decision? Did it amount to showing absolutely no consideration at all to those that went to the park? Was it good customer service? Was anyone apologizing for this (I didn't hear one "I'm sorry"). Were there kids at the front gate crying because their family traveled to the park that day only to be told - too bad? The answers to all of these questions are exactly as you think. And regarding the baseball analogy, the correct analogy would be - if a baseball game starts, goes into a rain delay (though there wasn't one at the park as it was light rain and everything stayed open!) for an hour, then a lot of people left, and the park stopped making money on people buying stuff *at* the park, would they then call the game because they were losing money at the park - just because no one was buying anything? I don't think so.
If you don't like it, don't give Six Flags your business then.
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