SFGAmWorld.com
Untitled Document
Park Information
Latest News
Great America
Roller Coasters
Rides
Hurricane Harbor
Water Slides
Water Attractions
Advertisement

Indiana Beach has new scanners

Talk about anything that has to do with the amusement park industry here.
Postby kbrown on June 17th, 2009, 11:24 pm
I find it irritating that every ride at the park now has scanners. Every person has to scan their wrist band before they get onto a ride. This takes very long and is tedious work for it's customers who just want to get on the ride. Apparently, the company wants to know exactly how many people are riding the rides, what time, which rides are popular, every statistic imaginable. The only thing I see it doing is making customers mad that they have to drop their wrists under a scanner like a robot everytime they want to get on a ride. The new computers they have in the ticket booths are horrible too. You have to push like 13 buttons just to make one ticket sale.
kbrown

 
Posts: 15
Joined: April 27th, 2009, 5:05 pm

Postby BP317 on June 18th, 2009, 1:24 am
Apparently, the company wants to know exactly how many people are riding the rides, what time, which rides are popular, every statistic imaginable.

Dont know if youve seen them but at Six Flags they have these things called turnstiles. It shows them how many people are riding what attractions at what times and what the throughput is. Theyre fascinating devices and you can find more about the design here:
http://www.turnstiles.com/Products.php
They use this information to plan operational budgets. Industrial engineers take in all of this information in the entire spectrum and collect percise data and make it into plans on how to operate the park.
BP317
Webmaster/Site Admin

User avatar
 
Posts: 2135
Joined: September 2nd, 2006, 12:09 am

Postby FParker185 on June 18th, 2009, 2:12 am
Scanners at IB are sort of a pain, though not to bad. Anyone who's been to Mall of America knows about them, it's the same system. The main thing I hear about them though is that the system goes down often, so then people get free rides, and if you have a card, when the system is down you cant use your card in the arcade or food stands, which presents a huge problem.

I think the parks been had with whoever sold them this system. They are laughing all the way to the bank.
Favorite Wood Coasters: The Voyage, Ravine Flyer II, Thunderhead, Balder
Favorite Steel: Voltron Nevera, Steel Vengeance, Expedition GeForce, Olympia Looping
Parks visited: 232, Coasters Ridden: Steel: 894, Wood: 179, Total: 1073
FParker185

User avatar
 
Posts: 4508
Joined: February 5th, 2004, 12:04 am
Location: Joliet, IL

Postby monsterfan99 on June 18th, 2009, 4:27 am
if the system works, it is a dream deal for the park depending on how much data is put in the cards. They would know every demographic and how to please their needs with new rides and such. Problem is, it is annoying to the consumer and they don't load any info on the cards.

I remember at Nick Universe this year on their Sally dark ride. They had 1 person running the ride on the floor. Which meant he had to check the bands AND load the ride at the same time. Caused massive delays and basically took around 20 minutes to go through a 50 person line.
monsterfan99

User avatar
 
Posts: 1693
Joined: September 23rd, 2008, 4:48 pm
Location: Orlando, FL

Postby Ilovthevu' on June 18th, 2009, 11:10 am
SFGAm07 wrote:
Apparently, the company wants to know exactly how many people are riding the rides, what time, which rides are popular, every statistic imaginable.

Dont know if youve seen them but at Six Flags they have these things called turnstiles. It shows them how many people are riding what attractions at what times and what the throughput is. Theyre fascinating devices and you can find more about the design here:
http://www.turnstiles.com/Products.php
They use this information to plan operational budgets. Industrial engineers take in all of this information in the entire spectrum and collect percise data and make it into plans on how to operate the park.


I think more park presidents walking around the park is a better solution, riding the rides, and determining what are the rides that people don't care for. Yes, you can use the turnstyles but they don't tell you about the people in line, and their waiting times. You can have Iron Wolf have a 10 minute line the whole day while another ride like Superman has a hour most of the day, but Iron Wolf always had a 10 minute line. Can you really tell which one is more popular based on those turnstyles?

Capacities, and people liking certain rides are two different things. Again, Deja Vu got 440 per hour, and they probably compare that to a ride like Hometown Fun Machine so they figure why should they have that ride? Were they measuring the line for Deja Vu vs Hometown Fun Machine, or just worrying about the numbers? With those numbers without looking, you might say hey that roller coaster gets as much as a flat ride, what's the point of keeping it? It's not that the fact that most of the flats are usually walk-ons except for the really bad times of the year while Deja Vu could be a hour and a half.

Do they see the pathetic lines for something like King Chaos, or do they see hey this ride gets almost 40 people every ride with no wait?
"I've been staring at the world, waiting. All the trouble and all the pain we're facing. Too much light to be livin' in the dark. Why waste time? We only got one life. Together we can be the CHANGE. So go and let your heart burn bright"
Ilovthevu'

 
Posts: 4398
Images: 0
Joined: June 4th, 2004, 7:54 pm

Postby Jerrykoala2112 on June 18th, 2009, 11:27 am
Whats the whining? They have this at Mall of America, it works fine.
Image
Jerrykoala2112

User avatar
 
Posts: 547
Joined: February 24th, 2008, 10:31 pm
Location: Illinois

Postby rct2wizard360 on June 18th, 2009, 12:40 pm
Ilovthevu' wrote:I think more park presidents walking around the park is a better solution, riding the rides, and determining what are the rides that people don't care for. Yes, you can use the turnstyles but they don't tell you about the people in line, and their waiting times. You can have Iron Wolf have a 10 minute line the whole day while another ride like Superman has a hour most of the day, but Iron Wolf always had a 10 minute line. Can you really tell which one is more popular based on those turnstyles?

Capacities, and people liking certain rides are two different things. Again, Deja Vu got 440 per hour, and they probably compare that to a ride like Hometown Fun Machine so they figure why should they have that ride? Were they measuring the line for Deja Vu vs Hometown Fun Machine, or just worrying about the numbers? With those numbers without looking, you might say hey that roller coaster gets as much as a flat ride, what's the point of keeping it? It's not that the fact that most of the flats are usually walk-ons except for the really bad times of the year while Deja Vu could be a hour and a half.

Do they see the pathetic lines for something like King Chaos, or do they see hey this ride gets almost 40 people every ride with no wait?


You actually can tell whats more popular based on those turn styles.
Listen.

TDK opens last year, and it's flooded with people everyday. Those turn styles are gonna show some good numbers, but it's un-fair to use those numbers in determining how popular the ride really is, since it just opened and it has an unfair advantage.

Go a few months in, or even this season, and thats when those real numbers will start to show.
Don't leads have to record those numbers every so often too?
If that's the case, then those "constant flow" lines you speak of like Iron Wolf, are gonna show.
The line length doesn't really matter. If you waited two hours for Deja Vu, the capacity would be 440. If you waited FOUR hours for Deja Vu, the capacity would STILL be 440, therefore showing that the ride was hitting capacity for two hours, showing that its pretty damn popular.

I mean you could have Deja Vu hitting 440 in an hour, and Raging Bull hitting 440 in an hour, and Deja Vu would be the more popular one. Because 440 for Raging Bull is low compared to what it should be hitting an hour, therefore it's "less popular."

So we go back to your statement about King Chaos now.
If it's a full load each cycle, with no wait, those numbers will still show. As it will essentially still be hitting capacity.

Park Presidents see the park more than you think, you're just too busy crying in a corner about Deja Vu to notice.
rct2wizard360

User avatar
 
Posts: 2996
Joined: December 4th, 2003, 11:23 pm
Location: Mason, Ohio

Postby ttd rox on June 18th, 2009, 6:32 pm
Jerrykoala2112 wrote:Whats the whining? They have this at Mall of America, it works fine.


I suppose it's not bad. As long as more than one or two people are working the whole ride, it's good.
Top 3 Steel Coasters: 1. The Incredible Hulk 2. Maverick 3. Dragon Challenge (Fireball)

Top 3 Wood Coasters: 1. The Beast 2. American Eagle (Red) 3. Hades
ttd rox

User avatar
 
Posts: 1385
Joined: June 14th, 2007, 3:16 pm
Location: Rockford, IL

Postby BP317 on June 19th, 2009, 1:42 am
I think more park presidents walking around the park is a better solution, riding the rides, and determining what are the rides that people don't care for. Yes, you can use the turnstyles but they don't tell you about the people in line, and their waiting times. You can have Iron Wolf have a 10 minute line the whole day while another ride like Superman has a hour most of the day, but Iron Wolf always had a 10 minute line. Can you really tell which one is more popular based on those turnstyles?

It depends on how good the park is at it. I dont know if SFGAm has any onsite industrial engineers but the ones ive talked to at DLR know their stuff, way more than any park president would.
Last edited by BP317 on June 24th, 2009, 2:25 pm, edited 1 time in total.
BP317
Webmaster/Site Admin

User avatar
 
Posts: 2135
Joined: September 2nd, 2006, 12:09 am

Postby RagingBullFan on June 19th, 2009, 9:50 pm
The only engineers that SFGAm has on site are Controls Engineers; I do not know if they have any industrial engineers that do time studies or if that work is farmed out.
Licensed Mechanical Engineer
Image
RagingBullFan
Technical Administrator

User avatar
 
Posts: 1478
Images: 1
Joined: December 27th, 2002, 11:52 am

Postby kbrown on July 11th, 2009, 12:43 pm
ttd rox wrote:
Jerrykoala2112 wrote:Whats the whining? They have this at Mall of America, it works fine.


I suppose it's not bad. As long as more than one or two people are working the whole ride, it's good.


They would be lucky to have two people working any ride at the park. In fact, they frequently close rides and say they are down for maintenance when in fact they are too cheap to pay money to an employee to run the ride. They frequently have a lot of rides closed on slower days that piss off their customers and then they wonder why they don't come back to the park. It's not like minimum wage is going to hurt them much paying an employee to run a ride. The only rides they ever have two workers on are the roller coasters because they have to push two buttons which requires two people to run the ride. If it wasn't such a law, they would probably only have one person running the coasters too. Back in the 90s when the Spackman's owned the park they would have at least 3 or 4 people on each roller coaster and at least two people on each ride for the most part. They would even have 4 people running the water ride. I think that's one of the main complaints that is going on. A few more people had to be escorted out of the park for being fired for dumb reasons again. A couple ex-Six Flags HR people are ruining the park and it's employee base very quickly. They will soon be force to hire people who won't give a crap about the park for minimum wage (people who would not only care less about the customers).
kbrown

 
Posts: 15
Joined: April 27th, 2009, 5:05 pm

Postby kbrown on July 11th, 2009, 12:48 pm
rct2wizard360 wrote:
Ilovthevu' wrote:I think more park presidents walking around the park is a better solution, riding the rides, and determining what are the rides that people don't care for. Yes, you can use the turnstyles but they don't tell you about the people in line, and their waiting times. You can have Iron Wolf have a 10 minute line the whole day while another ride like Superman has a hour most of the day, but Iron Wolf always had a 10 minute line. Can you really tell which one is more popular based on those turnstyles?

Capacities, and people liking certain rides are two different things. Again, Deja Vu got 440 per hour, and they probably compare that to a ride like Hometown Fun Machine so they figure why should they have that ride? Were they measuring the line for Deja Vu vs Hometown Fun Machine, or just worrying about the numbers? With those numbers without looking, you might say hey that roller coaster gets as much as a flat ride, what's the point of keeping it? It's not that the fact that most of the flats are usually walk-ons except for the really bad times of the year while Deja Vu could be a hour and a half.

Do they see the pathetic lines for something like King Chaos, or do they see hey this ride gets almost 40 people every ride with no wait?


You actually can tell whats more popular based on those turn styles.
Listen.

TDK opens last year, and it's flooded with people everyday. Those turn styles are gonna show some good numbers, but it's un-fair to use those numbers in determining how popular the ride really is, since it just opened and it has an unfair advantage.

Go a few months in, or even this season, and thats when those real numbers will start to show.
Don't leads have to record those numbers every so often too?
If that's the case, then those "constant flow" lines you speak of like Iron Wolf, are gonna show.
The line length doesn't really matter. If you waited two hours for Deja Vu, the capacity would be 440. If you waited FOUR hours for Deja Vu, the capacity would STILL be 440, therefore showing that the ride was hitting capacity for two hours, showing that its pretty damn popular.

I mean you could have Deja Vu hitting 440 in an hour, and Raging Bull hitting 440 in an hour, and Deja Vu would be the more popular one. Because 440 for Raging Bull is low compared to what it should be hitting an hour, therefore it's "less popular."

So we go back to your statement about King Chaos now.
If it's a full load each cycle, with no wait, those numbers will still show. As it will essentially still be hitting capacity.

Park Presidents see the park more than you think, you're just too busy crying in a corner about Deja Vu to notice.


That's also another problem. The people who usually view these statistics are the same people who sit in the office all day and don't see the true outlook on what is popular and what isn't, etc. They are blinded by their own eyes. The people who actually run the rides all the time are the people who know exactly how popular the ride is and during what times of the day they are more busy and things like that. The turnstiles and scanners are more of a hassle than anything else. I can see turnstiles at the entrance of the park, but on rides?? I guess the system works if you are so slow and you want to make the park look busier than it really is, but other than that it's nothing but a burden to not only it's customers but the expense and time it requires to mess with the system to find such little information that the employees could tell you anyways.
kbrown

 
Posts: 15
Joined: April 27th, 2009, 5:05 pm

Postby kbrown on July 11th, 2009, 12:52 pm
You would think that instead of spending thousands of dollars for scanners at the rides, that they would pay their employees better. Better paid employees = happier workers = friendlier to customers. I love how companies are more worried about stupid things than they are about it's workforce. That's why they destroy their reputation and now IB has a reputation for being a horribly run park and not many people are going to the park when they can go to Holiday World and get free drinks all day and enjoy the #1 water park in the world.
kbrown

 
Posts: 15
Joined: April 27th, 2009, 5:05 pm


Return to General Coaster Talk

Who is online

Users browsing this forum: No registered users and 19 guests

Privacy Policy About Us Copyright Disclaimer E-Mail SFGAmWorld
COPYRIGHT - SFGAmWorld.com
All content and images on this site are Copyright 2001 - SFGAmWorld.com and may not be used without permission.
This is NOT the official site of Six Flags Great America, SFGAmWorld.com is not affilated or endorsed by Six Flags Great America.
SFGAmWorld.com does not make any guarantee on the accuracy of the information on this website and cannot be held responsible by the use of this information.
SIX FLAGS and all related indicia are trademarks of Six Flags Theme Parks Inc. ®, TM and © . The official Six Flags site can be found at SixFlags.com
BATMAN, SUPERMAN and all related characters and elements are trademarks of © DC Comics.
LOONEY TUNES and all related characters and elements are trademarks of and © Warner Bros. Entertainment Inc.©
The Wiggles Pty Ltd. SCOOBY-DOO and all related characters and elements are trademarks of and © Hanna-Barbera.

cron